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Return Policy

By placing an order on this web site, you indicate that you have read and agree to the following return policies and conditions. All products sold by djsnoodle.com offer a 30 day satisfaction guarantee unless otherwise stated. All returns will be evaluated and tested upon receipt by our technical team.

We are pleased to offer a 30 day satisfaction guarantee on our products! Our return process is hassle free and created to be easy, fast, and convenient for our customers. If you are in any way unsatisfied with our merchandise within 30 days, please log into your Djsnoodle.com account and fill out an RMA form to exchange or refund your item.

Step 1 : Input your basic information including your order number.

Step 2 : Tell us if you like refund or exchange. 

Our customer service team is always happy to work with our customers to come to a satisfactory resolution.

·All returns must be shipped freight prepaid and with a tracking number

Customers are responsible for using reputable carriers that are capable of providing proof of delivery and insurance for the entire value of the shipment. Customers agree to bear risk of loss for the product during return shipment. No COD or Freight collect returns will be accepted.

·Please allow up to 7 business days to process all returns

All credit requests will be completed within 7 business days, but please note that the time it takes the credit card company to apply the credit may vary.